Release Notes

Video has been removed from this PDF. Visit the BrightWork 365 knowledge base to view.

Installation and upgrade information can be found in the Knowledge Base Administration category.

MARCH 2024 (v1.9.2)

This release incorporates prior releases and adds bug fixes to address the following:

  • Gantt: Project Settings loading non-working days incorrectly on a browser Refresh.
  • Upgrade: Console App now skips invalid project manager assignments.

MARCH 2024 (v1.9.1)

This release incorporates prior releases and adds bug fixes to address the following:

  • Time zone issue impacting on non-working days.
  • Localization issue where French translation might appear in error.

MARCH 2024 (v1.9)


To learn more about how to manage Projects, clickhere. 

Enhancements have been made to BrightWork Projects including:


  • Mark Complete action in Gantt: 

    • A new Mark Complete action for Gantt tasks provides users with the ability to mark tasks as Complete with a single-click interaction.

    • Context menu now offers the options Mark Complete and Mark Not Started.

  • Quick Add: Add multiple Gantt tasks in quick succession by typing, or by pasting in tasks from a column of text.

  • Access a French (Canada) version of Gantt through Personalization Settings. 

  • Virtual ID: The ID column makes it easier to identify individual tasks, especially when creating dependencies.

My Work

  • Mark Complete for My Work
    • Quickly mark tasks, actions, issues, risks, etc. as Complete.
  • Risk Status: Assignments for Risks can be marked Complete for the individual Mitigation Action Assignments and Contingency Action Assignments without the overall Risk Status being set to Closed.

Project Settings 

  • Schedule Settings option on the Project Settings and Charter tabs to provide project managers with a convenient method for viewing global calendar settings, and configuring project-specific calendar settings, including the project's Working Week.

  • The Project Manager field is now present in Content Templates. 

Scheduling Support

  • Project-specific calendar:
    • Working Week: Allows the Project Manager to specify from 1 to 7 working days.
    • Non-Working Days: Allows the Project Manager to mark certain days as non-working.
  • Form updates of tasks, including delete, and update the schedule in the background.

Status Reports

  • Option to email status reports to those listed as a 'Team Member' on the Team tab.

Calendar Views 

Dashboards (Power BI) 

To learn more about the BrightWork 365 Dashboards that report across multiple projects, click here. 

Enhancements to Power BI Dashboards in this release include: 

Resource Utilization Reports 

Admin Area 

Global Settings: Allows the PMO Manager to specify from 1 to 7 working days.

Non-Working Days: Allows the PMO Manager to mark certain days as non-working.

Upgrade Process

  • A Console App is included to make the upgrade for this release easier, e.g., automatic creation of new Global Settings record, and new Project Settings record per project.

Other Updates


  • Request Approval Process Status/Current Stage have been made clearer, e.g., it will now be easier for you to know which approval stage the request is in (i.e., Draft, Accepted, Reviewed, Approved), in addition to the Request Status (i.e., For Approval, Create Project).


  • A fix for Flows becoming disabled due to a Microsoft change is included in this release.

    • The source of this issue is Flows triggered via a Power Apps Premium license instead of a Power Automate Premium license need to run in the context of an App they are associated with.

SEPTEMBER 2023 (v1.8)


To learn more about how to manage Projects, click here.

Enhancements to Projects in this release include:

New Starter Project Templates

  • Project Light: This starter project template is for managing projects that are at the low end of the complexity spectrum for projects that require small amounts of project management.
  • Project Standard: This is a new version of the previously available Project Standard starter template. This starter template provides a semi-structured process that is useful for a range of business departments to run their projects including sales, marketing, engineering, finance, etc. This template is in the middle of the complexity spectrum.
    • In this iteration of the Project Standard template, the Project Form and Business Process Flow have been renamed to BrightWork 365 Project.
  • Project Structured: This starter template is for managing projects that are in the high end of the complexity spectrum.



  • Critical Path identification is now available in the Project Gantt. With the click of a button, you have the option to display the longest sequence of tasks that must be finished on schedule to complete the entire project on schedule.
  • Gantt Task Unit % values can now be set by Team Members and Project Managers to something other than 100% so that project managers can more realistically track resource utilization.
  • To clearly see which tasks are completed and which are not, a strikethrough is applied for tasks on the grid and on the Gantt when % Complete is 100; the strikethrough is removed when % Complete is less than 100.
  • The size of the drag and drop hotspots for dependents has been increased for improved accessibility.
  • Larger Task and Dependency information boxes for more efficient inputting of task data.
  • You can now perform multi-select deletion of task rows to more quickly create the needed task hierarchy.
  • While dragging a Gantt bar you will now be able to view its original location to see where it currently is relative to where it started.
  • Faster Gantt rendering performance.


  • Users now have the ability to view in the Stages tab the percent complete of stages within projects in order to easily get a high-level view of how different stages are progressing.

Request Templates and Project Templates

To learn more about Templates, click here.

To learn more about BrightWork 365 Starter Project Templates, click here.

Enhancements to Templates in this release include: 

Form Configurator

  • The Form Configurator tool provides Template Editors with the ability to hide or show Project Template Form Tabs, Sections, and Columns with point and click ease. The Form Configurator allows users to adjust the amount of process in projects, and to better focus on the most relevant project elements.

Approval Timeout Behavior

  • The new Approval Timeout Behavior setting for long running approvals in Requests and Projects sends alerts by email to relevant parties that the 28-day approval process time period limit was reached, so that they may take necessary actions.

Project Template Details Tab

  • The Details tab of Project Templates now displays a description of the template, and a count of projects linked to each template. This enables users to gain valuable insights into the potential implications of their actions within the Templates Area.

Project Template Projects Tab

  • View projects that are associated with the Project Template to easily view which projects would be impacted by changes made to the associated form.
  • The link to Projects (which currently appears within the related dropdown) now appears to the right of the Form Configurator tab.
  • The columns Project Status, Program, and Portfolio, have been added to the Projects tab.

Audit History Tab

  • The Audit History tab tracks changes made to templates, including who made the change, when the changes were made, old values, and new values.

Dashboards (Power BI)

To learn more about the BrightWork 365 Dashboards that report across multiple projects, click here.

Enhancements to Power BI Dashboards in this release include: 

Resource Utilization Reports

  • When viewing the Resource Utilization Power BI reports, the Task Unit % for resources that was entered in the Gantt or Assignment will be applied to the reports, which accounts for the variation of % utilization.

Portfolio and Projects Dashboard

  • Visual improvements have been made to the Health Indicator in the Portfolio Dashboard and Project Status Dashboard.

JUNE 2023 (v1.7)

Requests and Approvals

To learn more about how to manage Requests, click here.

Enhancements to Requests in this release include:

  • Requests can now be created with zero approvals (for v2 templates).

  • The Approval Notification Email now includes the Project Name and a link to the project.

  • The Project Name default value in Requests is now the Request Name (editable).

  • The Project Created email now includes a link to the Project.


To learn more about how to manage Projects, click here.

Enhancements to Projects in this release include:


  • A Today indicator line has been added to the Gantt to clearly see where Today is in relation to task dates.
  • Performance of the Gantt has been improved.
  • The Task Import process has been made easier:
    • No longer necessary to add Start and Finish Dates to the spreadsheet.
    • An Import Tasks view has been added for a simpler import process.
    • The file format used for the import process is now XLSX instead of CSV.

Manually Add Project Team Members

  • Team members can now be added to a project manually in the Team tab.


  • Users can now see more items in the Cost Items section to save time scrolling and filtering.
  • A Description column has been added to the Costs form.

Select the Microsoft Team for the Team Channel in Projects

  • Users with appropriate permission can now select the Microsoft Team for the Microsoft Team Channel on the Project Settings tab (if a Team Channel has not yet been assigned to the project).


  • Notification emails include the Project Name in the email body.
  • Rejected Stage approval emails now include a statement requesting that the user rectifies the detected issues.

My Work

To learn more about how to manage My Work, click here.

Enhancements to My Work in this release include:

  • The My Work layout inside each project is now the same as the My Work Grid view on the main nav for a more intuitive and consistent user experience.

  • Work assignments from Cost, Issues, Risks, Actions, and Tasks can now be opened by clicking on the Name column in the Grid view.

  • The Assignment Status column is now color coded based on the values such as Not Started, In Progress, Completed and Cancelled.

  • The Percent Complete value is now editable in the work form for Gantt Tasks, Stages, Deliverables and Milestones, and the value propagates through to the Gantt. 

Dashboards (Power BI)

To learn more about the BrightWork 365 Dashboards that manage across multiple projects, click here.

Enhancements to Power BI Dashboards in this release include: 

New Resource Utilization Dashboard

New Project Status Dashboard

  • A new Project Status Dashboard has been added as a tab to the existing Portfolio and Projects - Power BI Dashboard. This enhanced status report helps keep users better informed about how projects are progressing throughout the system in a convenient single location.

Enhanced Project Documents Dashboard

Portfolio and Projects Dashboard

Status Reports

To learn more about how to use Status Reports to effectively communicate Project, Program, and Portfolio progress, see Project Status Reporting and Portfolio & Program Status Reporting.

Enhancements to Status Reports in this release include: 

  • New function "Include Additional Email Recipients": When a new Status Report is created users can now add other environment users to a list that will receive the report, so that it can circulate more widely.
  • Status Report emails can now come from the Status Report creator (instead of the install account) iSend As or Send on Behalf is enabled in Exchange for the user that created the status report as well as the install account (i.e., the install account is allowed to Send As for the user that created the report).
  • A Projects Schedule Date section has been added to Portfolio and Program Status Reports so that Project dates can be compared to the Portfolio and Program dates, and ensure that the Portfolio and Program Target Dates are clearly associated with roll-up Project Dates.

Other Updates

  • Two Microsoft Teams Channels are no longer added to Microsoft Teams when a user refreshes while the related flow is running.
  • Dates in approval emails show the date the response occurred and are sorted by earliest date first.
  • The Project Type value is now passed to Projects from Project Templates.  
  • Summary Task rollups for Percent Complete, Current Start dates, and Current Finish dates are now more precisely accurate.
  • Export to PDF is now hidden from the Gantt action bar; we expect this to be reintroduced in a near term future release.

FEBRUARY 2023 (v1.6)

Request Templates & Project Templates

  • Approvals in BrightWork 365 have been substantially redesigned to provide much greater control and numerous configuration options including the ability to:
    • Work with any Business Process Flow up to 10 stages.
    • Set Per-Stage Approvers.
    • Use custom approval labels.
    • In Requests, decide if the next approval should start manually or automatically.
    • In Requests, decide if the creation of an approved project should be automatically or manually triggered.
    • In Projects, specify if approval for changing stages is required.
  • New Request Template and Project Template tables for setting approval and other settings relevant to Requests and Projects.
  • Project Templates include a New Project Defaults section, where the following can be specified and will populate corresponding columns in new Requests and Projects:
    • Content Template
    • Portfolio
    • Program
    • Project Manager
    • Project Sponsor
    • Project Type
  • Updated Approval email content and design, with new capability to include additional custom email text. Messages are clearer in their intent to allow for quick processing of appropriate approval decisions.
  • Enhanced Request Template & Project Template copy functionality that brings the user into the copy when the copy process has completed.
  • New BrightWork Approvals Coordinator security role.
    • This security role is required to view the Approvals tab in Requests and Projects, be nominated as an Approvals Coordinator, and configure the approvals process. 
    • Approvals Coordinator gets notified when a new approval starts and of the approval outcome.
  • The original Templates table and associated functionality will be deprecated in a future release.

Form Templates

  • New Request Forms and Project Forms to support the new Approval process.
  • A Version column has been added in Form Templates to restrict Version 1 Form Templates to be selected only in Templates, and Version 2 Form Templates to be selected only in the new Request Templates and Project Templates.


  • New Approvals tab for the Approvals Coordinator to be able to configure the request approval process and adapt it as necessary.
  • The Requests app has been updated with the same enhanced functionality as Requests in the full BrightWork 365 app.


  • New Approvals tab for the Approvals Coordinator to be able to configure the project stage approval process and adapt it as necessary.


  • Gantt Grid View:
    • The Assigned To column has been added to the grid side of the Gantt for greater visibility and to facilitate finding task assignees, and tasks that still require an assignment.
    • The columns on the grid side of the Gantt can be filtered to limit the tasks displayed.
    • Column widths can be adjusted.
    • Displayed columns are now better tuned to support task tracking.
  • Gantt Task Dialog:
    • A Task Description field has been added to Task Details.
    • Resources tab now displays individuals in alphabetical order.
    • Dependency list is wider and easier to read.
  • The Gantt Chart is now responsive to the screen space available and will resize to make best use of the available space. 
  • When adding a new task below another task, the new task copies the start date of the task above it and sets Percent Complete to 0%. 
  • Percent Complete now rounds to the nearest whole number.
  • The date format displayed in the Gantt now uses the format specified in the logged in user's personal options settings.
  • Improved contrast shading for the Percent Complete bar.
  • Export to CSV option.
  • More robust and stable Gantt functionality.
  • Change in behavior when creating a new Task:
    • Default Duration for new Tasks is now 1 day.
    • Target dates are blank by default.

Site Map

  • Addition of a new Templates Area. The Templates Area includes the following tables: 
    • Form Templates
    • Request Templates
    • Project Templates
    • Templates (Version 1) - for customers upgrading from earlier versions of BrightWork 365

Form UI Updates

  • New People Picker column type: Easier to use and lighter weight - does not create records, only stores the user name and email address.

Knowledge Base

  • Updated Getting Started content.
  • Updated Deployment content.
  • Articles specific to prior versions of BrightWork 365 are now hidden; links to the hidden content are present in the related articles for this new version of BrightWork 365. Older articles will be deprecated with a future release.

Other Updates

  • OneNote onetoc2 entries are now removed from the Power BI Documents report.
  • Searching through the Gantt with "0" now works the same as with other numbers.

SEPTEMBER 2022 (v1.5)

Enhancements to Status Reporting (Projects, Programs, Portfolios)

Several enhancements have been made to status reporting for Projects, Programs, and Portfolios:

  • In projects you can now choose to have the app automatically set the Health KPI (Green, Yellow, Red), or have it set manually.
  • Status Reports now have their own tab with relevant data exposed in a grid view.
  • Emailed status reports now use HTML output instead of Microsoft Word.
  • Quick Create has been replaced with the full form experience.
  • Improved historical reporting.

Power BI Dashboard Reporting

  • Power BI Dashboard reports are now divided into three pages for quicker refresh: My Work, Portfolio and Projects, and Project Documents.
  • Power BI reports have been moved to the Dashboards section of the Site Map.
  • Power BI login is no longer required (Microsoft licensing is still required, same as previously).
  • Direct links to work items have been added to Work and My Work reports.
  • A Costs and Budgets reporting tab has been added.
  • Reporting now includes Project Type and Project Priority charts.
  • "Open in Power BI" service is now available for greater flexibility and sharing options.

Site Map

  • A separate Requests section has been added to the Site Map.
  • The Projects Area switcher has been renamed to "Project Area".
  • The Admin Area switcher has been renamed to "Admin Area".
  • The My Work report has been moved to the top of the Site Map for more convenient access.

See BrightWork 365 Basic Orientation for related information.


  • Task assignments in Content Templates are now carried over to new projects.
  • A Priority column has been added to the Charter section of projects.
  • A Project Type column has been added to the Project Details tab of project requests, and to the Charter tab of projects.
  • The Risk Exposure column has been added to relevant views.
  • Projects can be moved to different Programs and Programs can be moved to different Portfolios by users with appropriate BrightWork security roles; all child items will be updated accordingly. 
  • Issue and Risk escalations now automatically default to the current hierarchy location (Project, Program, Portfolio).
  • Team members are now sorted by name in the Team tab of projects.
  • The Project Stage details screen now includes Communications options in the Timeline section.
  • The Program Settings tab in Programs has been restricted to users with the BrightWork PMO Manager security role.

Other Updates

  • Home page summary metrics now have the metric name in the first column followed by the metric value.
  • The Power BI My Work report now has direct links to the individual work items.
  • Program and Portfolio reports no longer show % Complete.
  • Cancelled approvals cancel the associated flow and send a message.
  • Gantt handling of target dates has been improved, as well as calculations related to duration.
  • Team members can now delete Issues and Risks that they've created themselves.

Release Upgrade Steps

Please contact your Customer Success Partner for details.

JUNE 2022 (v1.4)

Home Page Project Summary Metrics

Live metric data from across all app areas have been added to the Home Page. Metric items link directly to their corresponding views.

Portfolio & Program Area Enhancements

In this release BrightWork 365 adds the Portfolio and Program features noted below for additional options to track and control your projects:

New Power Apps Dashboards

  • View and analyze critical portfolio data with a large variety of new Power Apps Dashboards with selectors and drill-down options.

Power BI Report Enhancements

  • Documents from Actions and Costs are now included in the Power BI Project Documents dashboard.
  • Added an Active Stage column and a Project Status filter to Power BI dashboards so users can find projects that have specific criteria.
  • Added Last Refresh Date information to report pages.

Other Updates

  • The Requests feature has been moved to the Projects area and the Requests area has been deprecated.
  • There is a new Reports area, accessible from the main nav.
  • The My Work reports have been moved from the Projects area to the Reports area.
  • PBI Reports has been renamed to Power BI Reports and moved from the Portfolios area to the Reports area.
  • Accessibility enhancements have been implemented including improved descriptive tool tips and link titles, screen reader compatibility, and navigation ease of use.
  • Dates entered by users throughout the app will be saved as time zone independent UTC dates, not user local dates; the same dates will be displayed for all users irrespective of time zone.
  • Admin > Teams is now named Admin > Dynamics Teams to better differentiate it from Teams within the Microsoft Teams app.
  • Project views now place the Project Name column first instead of the Project Reference column.

Release Upgrade Steps

In the BrightWork 365 Install Guide.pdf be sure to review the section Upgrade BrightWork 365, including the additional steps related to setting up the Costs and Budgets field security profile, and republishing the Power BI template.

MARCH 2022 (v1.3)

Actions | Costs | Communications

In this release BrightWork 365 adds the features noted below for additional options to track and control your projects' various actions, costs and communications:

  • Actions: Log project actions, decisions, and changes.
  • Costs: Costs provides a comprehensive method for capturing and tracking project budgets and actual costs at the project and individual item levels. 
  • Communications: Initiate and save project related Emails and Appointments directly in the BrightWork 365 app and save these as well as Phone Call details and Notes within associated projects.

Accounts & Contacts Lists

Save detailed Account and Contact information about companies and people external to your organization who play a crucial role in your projects and use the built-in integration between this data and your projects.


When a task in the Gantt is edited either in the dialog or in the grid, the zoom factor for the Gantt will remain the same allowing users to continue editing tasks in a more convenient manner.

Cost and Work Reports

New cost-related Power Apps Charts and work-related Power BI Dashboards have been added in this release.

FEBRUARY 2022 (v1.2.1)

Copy Custom Request Columns to Projects

BrightWork 365 is now able to copy data from custom columns in a project request form to projects created from the request. New flow Copy Custom Request Columns to Project with data mapping functionality has been added to the BrightWork 365 solution. See the related article for customization instructions.

New Multiline Text Request Column "Target Customers"

New multiline text column Target Customers has been added to the Request template New Product Introduction. The older single line of text column Target Customers has been deprecated.

How to Copy Data from Deprecated Single Line of Text Column "Target Customers" to the new Multiline Text Column

If you previously added data to the now deprecated single line of text Target Customers column, follow these instructions to copy the data to the new multiline text column:

  1. In the Requests Area choose to create a personal view.
  2. In the personal view configuration screen click Edit Columns.
  3. Using Record Type Request add the new column Target Customers and the deprecated column xx_Target Customers.
  4. Click OK and save and close the view.
  5. In the Requests Area switch to your new personal view.
  6. Click Open in Excel Online.
  7. In Excel Online copy the data from the deprecated xx_Target Customers column to the new Target Customers column as you would typically do in a spreadsheet.
  8. Save the Excel file, click Track Progress, wait for the Excel Online import process to complete and close the import screen.
  9. Return to your custom view, refresh the screen and confirm that the old column data has been successfully copied into the new column.

JANUARY 2022 (v1.0.4)

New Requests App

The new Requests app provides unlicensed BrightWork 365 users that have the BrightWork Request Submitter role a means with which to log requests outside of the full BrightWork 365 app. Users of this app will have access to much of the same functionality as found in the Requests Area of the full BrightWork 365 app.

Status Reports in Portfolios & Programs

You can now create a status report in portfolios and programs in addition to individual projects. 

The status report is converted to a Microsoft Word document and added to the document folder associated with the portfolio or program. 

You can also optionally email the Portfolio or Program Sponsor a copy of the Status Report docx. 

Audit History in Projects, Tasks, Issues and Risks

Audit history has been enabled in the following tables: 

  • Project Task
  • Request
  • Issue
  • Risk

See Audit Tables.xlsx for a list of the columns that are audit-enabled.

Documents Report in Power BI

The BrightWork 365 PBIT has been updated to include a report that shows all the documents associated with a project. 

This includes documents in the tables below:

  • Project Task
  • Request
  • Issue
  • Risk

Other Updates

  • Clicking the home page logos brings you to the associated tables instead of opening the tables in a popup.
  • Create Teams Channel now uses 'Project Name - Reference Number' to create the channel. This is to prevent the flow failing due to a channel with that name already existing. In addition, if this flow fails (e.g. If the channel name exceeds 50 character), the person triggering the flow receives an email with an error message.