Microsoft Teams Admin Guide

Create a Microsoft Team for a BrightWork 365 Program

Before creating a Microsoft Team for a BrightWork 365 program, check if one has already been created and assigned to the program: 

  1. In the Portfolios > Program section, click in the Statement tab of the relevant program and check the Microsoft Team field to see if there is already a Microsoft Team assigned to the program or if it's blank.

To create a Microsoft Team for a BrightWork 365 Program:

  1. Create a public Microsoft Team 'from Scratch' in Microsoft Teams.
  2. Add the Owner of the Solution Flow Get list of Microsoft Teams as a Member of the new Microsoft Team; this is likely the service account used to install the BrightWork 365 solution as noted in our installation instructions.
  3. In the relevant Program go to Program Settings | Update Teams List and switch the slider to Yes.
    Note: This process will run under the account of the Owner of the Solution Flow Get list of Microsoft Teams.


  4. A process will run to populate the Teams table with the Teams that you have access to.
  5. In the Program's Statement section choose the Microsoft Team you created; it may take a minute or so for the Team to be available for choosing.

Every time you add a new Program ensure that it points to a Microsoft Team.


Enable the Teams Meeting Option for BrightWork 365 Appointments

  1. Navigate to https://admin.powerplatform.microsoft.com.
  2. Open your environment.
  3. Click Settings > Features.

  4. Enable the highlighted Teams button below.

  5. The Teams meeting option will now be available on the BrightWork 365 Appointment form.