Navigating BrightWork 365

This article describes the basic navigation elements of the BrightWork 365 interface. You can find additional interface explanations in other sections of this Knowledge Base. 

BrightWork 365 Home Screen

1) Site Map: The Site Map area is used to navigate to the different areas and sub-areas within BrightWork 365. They're lined up in the typical process flow of the project management lifecycle, from initial request, to managing the execution of a project, to reporting across projects. 

2) Global Options: Use the Global Options elements to run actions across your entire BrightWork 365 solution. 

3) Home Page Summary Metrics: View important metric data and click into these home page tiles to enter the respective app sections. 

4) Area Switcher: Use this section to toggle between the Projects Area, Templates Area, and Admin Area. Access to the Templates Area and Admin Area is trimmed via BrightWork security roles. 


The Ribbon is activated when you click into a heading within one of the areas in the Main Nav. Here you'll find options that relate to the entity that is noted directly below it - for example, the Delete option will delete the entire abc project as shown below, not the issue that is displayed in the lower active pane. 

Most of the process areas share the same Ribbon options displayed across the top. An explanation of each of the major Ribbon elements follows below.

  1. Main Grid: Displays metadata about the element currently in focus using the available Views. 
  2. Show Chart: View charts on a page that contains a list of rows.
  3. New: Create a new record for the element currently in focus.
  4. Delete: Deletes the entity displayed directly below the Header.
  5. Refresh: Refreshes the grid data with the newest values.
  6. Email a Link: Emails a link to the selected record in the grid.
  7. Flow: Display, Create, or Run a flow for the current element.
  8. Run Report: Choose to run an available report to help you monitor progress and status.
  9. Excel Templates: Excel Templates allow you to create and share your own custom analyses with colleagues.

Business Process Flow

The Business Process Flow (BPF) is the process map at the top of a form. Different templates can have different BPFs depending on their use case.


A table defines information that you want to track in the form of records, which typically include properties such as different types of work and work record details. BrightWork 365 tables can be accessed via Site Map links such as Requests and Projects.


Form elements and fields will differ between the various process areas, each with its own differences that make them relevant to the process it serves. Details about forms will be covered separately in other articles. An example of a Request form can be found below.

Form elements will also differ based on the user's Security Role, including access for certain users to both a short and a long version of forms.

  • Check the top of the screen to see if there are unsaved changes, which can prevent the system from updating various sections of the application. You may also need to refresh the screen in order to view the newest workflow progress.

  • When working in people picker columns, e.g., columns that do not have a search icon such as the Approvers column in a project's Approvers tab, you will need to type at least 3 letters of the person's name before results will be returned.