Is it possible to get pre-installation assistance from BrightWork?

Yes, we strongly recommend working alongside the BrightWork Support team to initiate the pre-install process, as this will ensure proper procedures are followed; this service is included as part of the BrightWork 365 Start Service. Customers are encouraged to schedule a pre-install technical call using this link: https://calendly.com/d/ckvb-zsc-sz7/bw365-pre-install-call.

How many Power Platform environments should be created prior to installing BrightWork 365?

Prior to the installation of BrightWork 365, create three Power Platform environments with Dataverse data stores: two Sandbox environments (see Sandbox environments - Power Platform | Microsoft Learn), and one Production environment; BrightWork will eventually be installed into each of these three environments.

See Pre-Install Power Platform Environment Instructions for details.

What are the end user BrightWork 365 license requirements?

See BrightWork 365 license requirements for details.

What are the end user Microsoft license requirements?

See Microsoft license requirements for details.

Which Microsoft license must the BrightWork 365 installation user have?

The BrightWork 365 installation user must have a Power Apps Premium (Power Apps per user) license. Do not proceed with the installation if the installation user does not have this license.