Pre-Install Power Platform Environment Instructions

We strongly recommend working alongside the BrightWork Support team to initiate the pre-install process, as this will ensure proper procedures are followed; this service is included as part of the product purchase.

Create Three Power Platform Install Environments

Prior to the installation of BrightWork 365, create three Power Platform environments: two Sandbox environments (see Sandbox environments - Power Platform | Microsoft Learn), and one Production environment; BrightWork will eventually be installed into each of these three environments:

  • Dev Sandbox: This is where your BrightWork consultant will create your custom solution.
  • Test Sandbox: This is where you will test the custom solution.
  • Production: This is where your users will use BrightWork 365.

For environment creation information see: Create and manage environments in the Power Platform admin center - Power Platform | Microsoft Learn.



  • If you are using Microsoft Dynamics 365, the BrightWork 365 production installation should be done in the same environment as Microsoft Dynamics 365.
  • BrightWork 365 should not be installed in the Default Environment, unless you are also using Microsoft Dynamics 365 and that is the environment where it is installed.
  • Use URLs that make it easy to distinguish between the Dev, Test and Production environments. We suggest the naming convention bw365-{customer name}-{environment type}, e.g., bw365-acme-dev.
  • Environments into which BrightWork 365 is installed must have the English language pack installed. This will only likely need to be done if the base language in your environment is not English.

Control Environment Access

We advise that you use dedicated Microsoft 365 security groups to control access to the environments (i.e., a security group per environment). If you do not do this, all users in your Active Directory will be listed in the environment. The easiest way to accomplish this is to create a Microsoft Team and use the associated group to control access to the environment. For more information see Control user access to environments: security groups and licenses - Power Platform | Microsoft Docs.