Customer Success Training Syllabus

Below is the standard training syllabus used by BrightWork Customer Success Partners as part of BrightWork Service Offerings


Session 1

BrightWork 365 Introduction

1 hour

Project Manager Training

1.5 hours

Open Forum Q&A

45 minutes


Session 2

Project Manager Training (Continued)

2 hours

Open Forum Q&A

45 minutes


Session 3

Team Member Training

1.25 hours

Open Forum Q&A

45 minutes


Session 4

Customization Technical Training

2.5 hours

Open Forum Q&A

45 minutes